Statutory Self-Exclusion  ·  National Gambling Act 7 of 2004  ·  NGA Section 14 Compliant  ·  Processed by the National Gambling Board  ·  POPIA Act 4 of 2013  ·  Free to Applicants
Oversight and enforcement

Regulators

Self-exclusion is a statutory right under the National Gambling Act 7 of 2004. FMSA submits your application to the National Gambling Board. The NGB and all 9 Provincial Gambling Boards are responsible for enforcing your exclusion across every licensed gambling premises in South Africa.

Primary authority

National Gambling Board (NGB)

The National Gambling Board is the primary regulator of gambling in South Africa and is established under the National Gambling Act 7 of 2004. The NGB maintains the national register of excluded persons and is the body to which FMSA submits your NGB Form 1/1 application on your behalf. The NGB is responsible for processing your application, maintaining the register, and notifying all licensed operators.

Once your application is received and processed by the NGB, your exclusion is communicated to all 9 Provincial Gambling Boards and every licensed casino and gambling operator in South Africa.

NGB Contact

420 Witch-Hazel Avenue, Eco Glades 2 Office Park, Block C, Centurion, 0157

+27 12 394 6500

info@ngb.org.za

www.ngb.org.za

Information Regulator (South Africa)

The Information Regulator enforces POPIA (Protection of Personal Information Act 4 of 2013). FMSA processes your personal information under POPIA and reports to the Information Regulator as the competent authority for data protection complaints.

Lodge a data protection complaint:

complaints.IR@justice.gov.za

www.inforegulator.org.za

Provincial coverage

9 Provincial Gambling Boards

Your exclusion is transmitted to all nine Provincial Gambling Boards. Every licensed casino and gambling premises in each province is required to enforce it.

GP

Gauteng Gambling Board (GGB)

Regulates all gambling activities in the Gauteng province, including Johannesburg, Pretoria, Ekurhuleni, and surrounding areas. The GGB oversees the largest gambling market in South Africa including Sun City (Gauteng facilities), Emperors Palace, Montecasino, and Gold Reef City.

www.ggb.org.za
WC

Western Cape Gambling and Racing Board (WCGRB)

Regulates gambling and horse racing in the Western Cape including Cape Town, Stellenbosch, George, and the Winelands. Oversees GrandWest Casino, Golden Acre, and licensed premises across the province.

www.wcgrb.co.za
KZN

KwaZulu-Natal Economic Regulatory Authority (KZNERA)

Regulates gambling in KwaZulu-Natal including Durban, Pietermaritzburg, and the broader province. Oversees Suncoast Casino, Sibaya Casino, Greyville, and all licensed premises in the province.

www.kznera.co.za
EC

Eastern Cape Gambling Board (ECGB)

Regulates gambling in the Eastern Cape including Gqeberha (Port Elizabeth), East London, and Mthatha. Oversees Boardwalk Casino, Hemingways Casino, and all licensed Eastern Cape operators.

www.ecgb.co.za
LP

Limpopo Gambling Board (LGB)

Regulates gambling in Limpopo province including Polokwane, Tzaneen, and the Bushveld regions. Oversees Meropa Casino, Rio Casino, and all licensed operators in the province.

www.lgb.co.za
MP

Mpumalanga Economic Regulator (MER)

Regulates gambling and liquor in Mpumalanga including Nelspruit (Mbombela), Witbank (eMalahleni), and the Lowveld. Oversees Emnotweni Casino, Graceland Casino, and all licensed operators.

www.mpumer.co.za
NW

North West Gambling Board (NWGB)

Regulates gambling in North West province including Rustenburg, Mahikeng, Potchefstroom, and the Sun City resort area. Oversees Sun City, Morula Sun, and all licensed premises in the province.

www.nwgb.co.za
FS

Free State Gambling, Liquor and Tourism Authority (FSGLTA)

Regulates gambling, liquor, and tourism in the Free State including Bloemfontein, Welkom, and the broader province. Oversees Windmill Casino, Naledi Sun, and all licensed Free State operators.

www.fsglta.co.za
NC

Northern Cape Gambling Board (NCGB)

Regulates gambling in the Northern Cape including Kimberley, Upington, and Springbok. Oversees Flamingo Casino and all licensed premises across this geographically large province.

www.ncgb.co.za
Enforcement chain

How Enforcement Works

1

Application Signed

You sign your application electronically on the FMSA platform. Your e-signature is valid under ECTA Section 13.

2

FMSA Submits

FMSA submits your signed NGB Form 1/1 to the National Gambling Board as required by law. FMSA confirms submission to you by email. Processing and enforcement are the statutory responsibility of the NGB.

3

NGB Notifies PGBs

The NGB adds you to the national register and notifies all 9 Provincial Gambling Boards. Each PGB enforces the exclusion in its jurisdiction.

4

Operators Notified

Every licensed casino and gambling operator in South Africa is required to enforce your exclusion. Entry to any covered premises is legally prohibited.

Complaint? If you believe a licensed operator has failed to enforce your exclusion, you may lodge a complaint directly with the relevant Provincial Gambling Board and with the National Gambling Board. Contact details are listed above.
Take the step

Start your free application

FMSA submits your application. The NGB and Provincial Gambling Boards are responsible for enforcement. No cost to you.

Apply at my.selfexclusion.co.za →
Problem Gambling Counselling Line: 0800 006 008 (toll-free, 24/7)