Legal Documents

Appointment of FMSA as authorised representative for NGB Form 1/1 submission. Covers the NGB, all 9 Provincial Gambling Boards, and all licensed operators. Forms part of the NGB submission bundle.

Main user agreement covering the SE process, your rights, and obligations under the NGA.

POPIA Section 18 compliant. All data collected, legal basis, retention periods, and your rights.

Legal basis for e-signature validity (Section 13) and attribution to authorised representative (Section 25).

POPIA Section 26 notice covering facial image processing and race data as special personal information under South African law.

Covers cookies used on the platform. Authentication only, no advertising cookies.

What you may and may not do on the FMSA Self-Exclusion Platform.

Transparency notice: exactly what is sent to the NGB, all 9 PGBs, and via the NGB to all licensed operators.

Full transparency on FMSA's commercial arrangements. Gamban: 25% commission via our partner link. BetBlocker: no commission. Consumer Protection Act compliant.

Section 51 manual covering the Information Officer, records held by FMSA, and the procedure for access to information.

POPIA Section 21 template for operators and service providers who process personal information on behalf of FMSA.