Statutory Self-Exclusion  ·  National Gambling Act 7 of 2004  ·  NGA Section 14 Compliant  ·  Processed by the National Gambling Board  ·  POPIA Act 4 of 2013  ·  Free to Applicants
Get in touch

Contact

For enquiries about the self-exclusion process, your application, or any of our services. For counselling and crisis support, call the Problem Gambling Counselling Line directly.

Contact Free Me South Africa

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Email

exclusions@freemesouthafrica.co.za

For all self-exclusion enquiries, application support, and POPIA / PAIA requests.

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WhatsApp

+27 66 215 4063

WhatsApp messages only. Not a voice line.

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Online Platform

my.selfexclusion.co.za

Register, track your application, and access your documents.

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Company

Free Me South Africa (Pty) Ltd

Registration No. 2025/384802/07

www.freemesouthafrica.co.za

Crisis and Support

Problem Gambling Counselling Line
0800 006 008 Toll-free · 24 hours a day · 7 days a week
Confidential counselling support for problem gambling in South Africa. This line is not operated by FMSA.
National Gambling Board (NGB)
If you have a complaint about a licensed gambling operator's failure to enforce your exclusion, contact the NGB directly:
+27 12 394 6500
info@ngb.org.za
www.ngb.org.za
Information Regulator (POPIA complaints)
To lodge a POPIA data protection complaint:
complaints.IR@justice.gov.za
www.justice.gov.za/inforeg/
Ready to apply?

Start your free application

Completely free to applicants. Legally binding. Nationally enforced.

Apply at my.selfexclusion.co.za →